Payment terms for services will be stated in the applicable invoice, proposal, agreement, order form, or other written arrangement between the customer and Scale Less Stress.
Unless otherwise agreed in writing, payment is due according to the terms shown on the applicable invoice or agreement.
Customers are responsible for reviewing the applicable pricing, scope of work, and payment terms before submitting payment.
If you wish to cancel a service before work has begun, please contact Scale Less Stress as soon as possible at [email protected] or
(267) 365-3654.
If no work has begun and no non-refundable third-party costs have been incurred, Scale Less Stress may issue a full or partial refund, depending on the circumstances and the terms of the applicable invoice, proposal, or agreement.
Unless otherwise agreed in writing, payments become non-refundable once work has begun, services have been provided, deliverables have been created, or third-party costs have been incurred on the customer's behalf.
Examples may include, but are not limited to:
strategy or consulting work
account or system setup
automation configuration
CRM setup
AI agent configuration
website or funnel work
workflow development
implementation services
custom content or deliverables
third-party software, platform, or service costs
Refund eligibility, if any, will be determined based on the work already completed, services already provided, costs already incurred, and the terms of the applicable agreement.
If a customer purchases a recurring or subscription-based service, cancellation terms will be governed by the applicable agreement, invoice, proposal, or order form.
Unless otherwise stated in writing, cancellation will apply to future service periods and will not automatically entitle the customer to a refund for services already provided or charges already incurred.
Customers should submit cancellation requests before the next billing date whenever possible.
Appointments, consultations, and demonstrations are subject to availability.
If you need to cancel or reschedule an appointment, please use the scheduling options provided in your confirmation communication or contact Scale Less Stress directly.
Missing or canceling an appointment does not automatically create a right to a refund unless a refund is specifically provided for under the applicable agreement.
Certain services may involve third-party software, subscriptions, platforms, advertising costs, telecommunications charges, or other external expenses.
Unless otherwise stated in writing, third-party costs that have already been paid, committed, or incurred on behalf of the customer are non-refundable.
If you believe you were charged incorrectly, please contact Scale Less Stress before initiating a chargeback or payment dispute.
We will make a reasonable effort to review and resolve legitimate billing concerns promptly.
Submitting a chargeback does not replace any payment, cancellation, or refund obligations contained in an applicable agreement.
Some services may be subject to additional or different payment, refund, cancellation, or termination terms contained in a signed agreement, proposal, invoice, or order form.
If there is a conflict between this general Refund & Cancellation Policy and a written agreement that specifically applies to a customer's purchase, the terms of the specific written agreement will control.
Scale Less Stress may update this Refund & Cancellation Policy from time to time.
Any updated version will be posted on this page with a revised effective date. Changes will not retroactively alter the terms of a completed transaction unless required by law or agreed to in writing.
For questions about payments, billing, cancellations, or refund requests, please contact:
Operated under Maats Enterprises, a registered Pennsylvania fictitious name.
Email: [email protected]
Phone: (267) 365-3654
Website: bookmore.scalelessstress.com
This is a Paragraph Font